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Customer Experience Design
Curriculum
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L1: The role of a Conversation Designer in AI-first support (FPO)
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L2: Designing hybrid AI-human experiences (FPO)
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L3: Guidance and personality tuning in Fin (FPO)
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L4: Scenario design with Fin Tasks (FPO)
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L5: Best-in-class customer examples (FPO)
Curriculum
-
L1: The role of a Conversation Designer in AI-first support (FPO)
-
L2: Designing hybrid AI-human experiences (FPO)
-
L3: Guidance and personality tuning in Fin (FPO)
-
L4: Scenario design with Fin Tasks (FPO)
-
L5: Best-in-class customer examples (FPO)
