Train & Test

Curriculum

• Intro to Train
• Training Fin with Content
• Add Content to Fin
• Optimizing content for Fin
• Avoiding ambiguity in your training content
• Rich formatting for your training content
• Restating questions
• Using images and video in training content (needs a branding update)
• Recap
• Training Fin with Guidance
• Adjust Fin's personality and tone of voice
• Give Fin Guidance
• Recap
• Training Fin with Tasks
• Intro to Tasks
• Data Connectors Overview
• Recap
• Fin Tasks example library
• Fin Task example - get order information
• Fin Task example - get personal details
• Fin Task example - process a refund
• Fin task example - technical troubleshooting
• Test Fin
• Intro to Test
• Batch testing questions
• Different ways to test Fin
• Set Fin live to a small or internal audience
• Recap