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Workflows (advanced)

Take your automations to the next level.

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About this course

Learn how to build even more complex end-to-end experiences to drive efficiency and customer satisfaction.

In this course, you'll learn how to:

  • Create reusable workflows to use wherever you need
  • Design a support triage workflow to get your customers the help they need fast
  • Use custom actions and objects to integrate external systems into a workflow

 

Curriculum10 mins

  • Creating reusable workflows
  • Creating a support triage workflow
  • Using Custom Actions and Objects
  • Using Custom Objects in Workflows
  • Recap

About this course

Learn how to build even more complex end-to-end experiences to drive efficiency and customer satisfaction.

In this course, you'll learn how to:

  • Create reusable workflows to use wherever you need
  • Design a support triage workflow to get your customers the help they need fast
  • Use custom actions and objects to integrate external systems into a workflow

 

Curriculum10 mins

  • Creating reusable workflows
  • Creating a support triage workflow
  • Using Custom Actions and Objects
  • Using Custom Objects in Workflows
  • Recap